When Dr. Martin Luther King, Jr. uttered those words, he was referring to racial equality. But they apply to business as well. Right now, while you read this, one of your competitors is calling on one of your customers. One of your prospects is hearing from another provider. There’s no status quo; your company is always in motion, either forward or backward. For progress to become permanent, you have to build on it. How does this impact your plans for next year?