Breaking Down Walls for Fun & Profit

Sure, Walgreen’s Health & Wellness division is smart.  Its in-store clinics, staffed by nurse practitioners, can treat patients faster and cheaper for everyday maladies.  And while the clinics are self-supporting profit centers (they pass break-even in 2 to 3 years), the bonus is that nearly a third of patients become new customers for Walgreen’s pharmacies.  But the big move now is placing Walgreen’s clinics onsite in large employers, often with primary care physicians on staff.  Clearly, the retail chain is taking a broader view of what it does.  How can you take a broader view of what your company does?