In the 1960s and 70s, record companies were run by enthusiasts, music aficionados who were constantly listening for something new and unique. The profits rolled in — and coincidentally, much of the music that was created during those years is considered classic today. But then, business types began to assume the reins, and the music business has been in steady decline ever since. The auto industry had a similar experience. When the leader of a business is passionate about the product or service, continually probing for the new instead of duplicating others’ efforts, that business thrives. When the focus shifts to numbers at the expense of enthusiasm and innovation, malaise sets in. Who’s driving your company?
